Skills and Qualifications:ï‚· 3-4 years of experience in managing ITSM and IT Operations portfoliosï‚· Experience in managing/supervising Incidents and Service requests with complete ownership.ï‚· Significant experience working within the ITIL Framework with formal Service Management toinclude but not limited to:o Incident Managemento Problem Managemento Service Catalog / Service Requestsï‚· Thorough understanding of IT service portfolio creation and management,
Skills and Qualifications:ï‚· 3-4 years of experience in managing ITSM and IT Operations portfoliosï‚· Experience in managing/supervising Incidents and Service requests with complete ownership.ï‚· Significant experience working within the ITIL Framework with formal Service Management toinclude but not limited to:o Incident Managemento Problem Managemento Service Catalog / Service Requestsï‚· Thorough understanding of IT service portfolio creation and management,
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