2 product analytics ii jobs found in secunderabad, telangana.

Job descriptionAs a Product Analyst your role is pivotal to delivering feature user stories within a scrum team and continuously building a backlog for the scrum team.Work with the Product Manager to map out the user stories for a capability/feature, become the SME of the capability and develop products to meet the needs of customers and industry.Experience in legacy and web-based systems interfaces, Application Programmable Interfaces (APIs)experience10

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIESProvide tier 3 product support for assigned applications and escalated support from tier 1 and 2 service operation teams. Function as escalation contact and specialist on critical and major Incidents. Join conference bridges to take issues to resolution.Leverage HCA Healthcare ITSM products and tools in accordance with ITIL standardsWork ITSM queues responding to customer issues and requests within defined