Technical Support & Troubleshooting:Provide first-level and second-level support for hardware, software, and network issues.Respond to and resolve IT support tickets promptly and efficiently.Assist end-users with technical issues via phone, email, or in person.System Maintenance:Monitor and maintain IT systems, including desktops, laptops, servers, and network devices.Install, configure, and upgrade software and hardware as needed.Perform routine system
Technical Support & Troubleshooting:Provide first-level and second-level support for hardware, software, and network issues.Respond to and resolve IT support tickets promptly and efficiently.Assist end-users with technical issues via phone, email, or in person.System Maintenance:Monitor and maintain IT systems, including desktops, laptops, servers, and network devices.Install, configure, and upgrade software and hardware as needed.Perform routine system