2 operation manager jobs found for you.

Role: Operations Manager Job Location: HyderabadEducation: Bachelors or Master’s degree in Business Administration, Finance, or IT Service Management Other Qualifications: Certifications in ITIL, Service Management, or Banking Operations are a plus. Experience: 7+ years of experience in banking operations, financial services, or IT service management in a banking domain Compensation: All-inclusive Annual CTC, negotiable based on the skills, experience,

• To ensure implementation of all process (Operational & Non-operational) and strategies in line with customer/organization business requirement.• Evaluate KPIs (As per contract), review of process performance & strategy progress ,action plans on areas for improvement, and monitoring customer complaint resolution to focus on enhancing customer satisfaction.• Evaluate service levels, review processes and procedures, identify areas for improvement, and