Key Responsibilities
Operations Bridge Manager (OBM):
• Administer and manage Open Text Operations Bridge Manager (OBM) for centralized event and performance monitoring.
• Configure OBM event correlation rules, monitoring policies, and integrations with third-party systems.
• Conduct regular maintenance, upgrades, and patching of the OBM environment.
...
• Develop and maintain OBM dashboards, reports, and KPIs to support IT operations.
• Troubleshoot and resolve OBM-related technical issues and provide root cause analysis.
SiteScope:
• Administer and configure SiteScope for monitoring IT infrastructure, including servers, networks, databases, and applications.
• Create and manage SiteScope templates, monitors, and alert thresholds.
• Perform routine health checks, backups, and upgrades of SiteScope environments.
• Integrate SiteScope with other monitoring tools and platforms for enhanced visibility.
Application Performance Management (APM/BPM):
• Manage the deployment and configuration of Application Performance Management (APM) and Business Process Monitoring (BPM) tools.
• Monitor application performance and end-user experience through synthetic transactions.
• Analyze APM metrics to identify and address application bottlenecks.
• Generate actionable insights and share performance reports with business and technical stakeholders.
________________________________________
Qualifications and Skills
Required Skills:
• Proven experience in administering Open TextOBM, SiteScope, and APM/BPM solutions.
• Strong knowledge of monitoring protocols (SNMP, WMI, JMX) and APIs for integration.
• Proficiency in creating and managing monitoring policies, templates, and alerts.
• Familiarity with IT infrastructure components (servers, applications, databases, networks).
• Experience with scripting languages (e.g., PowerShell, Python, Bash) for automation tasks.
• Understanding of ITIL processes and incident, problem, and change management workflows.
Preferred Skills:
• Open Textcertifications in OBM, SiteScope, or APM/BPM.
• Experience with cloud platforms (AWS, Azure, GCP) and their monitoring solutions.
• Knowledge of other monitoring tools such as Splunk, Dynatrace, or AppDynamics.
• Strong analytical and troubleshooting skills with attention to detail.
experience
8show more Key Responsibilities
Operations Bridge Manager (OBM):
• Administer and manage Open Text Operations Bridge Manager (OBM) for centralized event and performance monitoring.
• Configure OBM event correlation rules, monitoring policies, and integrations with third-party systems.
• Conduct regular maintenance, upgrades, and patching of the OBM environment.
• Develop and maintain OBM dashboards, reports, and KPIs to support IT operations.
• Troubleshoot and resolve OBM-related technical issues and provide root cause analysis.
SiteScope:
• Administer and configure SiteScope for monitoring IT infrastructure, including servers, networks, databases, and applications.
• Create and manage SiteScope templates, monitors, and alert thresholds.
• Perform routine health checks, backups, and upgrades of SiteScope environments.
• Integrate SiteScope with other monitoring tools and platforms for enhanced visibility.
Application Performance Management (APM/BPM):
• Manage the deployment and configuration of Application Performance Management (APM) and Business Process Monitoring (BPM) tools. ...
• Monitor application performance and end-user experience through synthetic transactions.
• Analyze APM metrics to identify and address application bottlenecks.
• Generate actionable insights and share performance reports with business and technical stakeholders.
________________________________________
Qualifications and Skills
Required Skills:
• Proven experience in administering Open TextOBM, SiteScope, and APM/BPM solutions.
• Strong knowledge of monitoring protocols (SNMP, WMI, JMX) and APIs for integration.
• Proficiency in creating and managing monitoring policies, templates, and alerts.
• Familiarity with IT infrastructure components (servers, applications, databases, networks).
• Experience with scripting languages (e.g., PowerShell, Python, Bash) for automation tasks.
• Understanding of ITIL processes and incident, problem, and change management workflows.
Preferred Skills:
• Open Textcertifications in OBM, SiteScope, or APM/BPM.
• Experience with cloud platforms (AWS, Azure, GCP) and their monitoring solutions.
• Knowledge of other monitoring tools such as Splunk, Dynatrace, or AppDynamics.
• Strong analytical and troubleshooting skills with attention to detail.
experience
8show more
