Requirements:
Demonstrated knowledge and understanding of call center Key Performance Metrics
Strong knowledge of Excel (Macro knowledge is an added advantage)
Ability to interact with all levels of management across various locations
Strong written and verbal communication skills
SQL or inContact knowledge is optional.
...
Minimum of 1-year experience in WFM/RTA positions
Solid work ethic, excellent time management, integrity, positive attitude, and strong attention to details.
Benefits:
Competitive salary based on experience and skills.
5-day workweek with Saturdays and Sundays off.
Great learning and growth opportunities.
Note for Recruiter:
Open to relocate if in case candidate is out of Chennai
Flexible to Night shift. No Cab or shuttle facilities provided as of now.
Should be open to work in night shifts. Shift timings : 03:00 PM to 12:00 AM / 10:00 PM to 07:00 AM with weekend offs
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Requirements:
Demonstrated knowledge and understanding of call center Key Performance Metrics
Strong knowledge of Excel (Macro knowledge is an added advantage)
Ability to interact with all levels of management across various locations
Strong written and verbal communication skills
SQL or inContact knowledge is optional.
Minimum of 1-year experience in WFM/RTA positions
Solid work ethic, excellent time management, integrity, positive attitude, and strong attention to details.
Benefits:
Competitive salary based on experience and skills.
5-day workweek with Saturdays and Sundays off.
Great learning and growth opportunities.
Note for Recruiter:
Open to relocate if in case candidate is out of Chennai
Flexible to Night shift. No Cab or shuttle facilities provided as of now.
Should be open to work in night shifts. Shift timings : 03:00 PM to 12:00 AM / 10:00 PM to 07:00 AM with weekend offs