1. Educational Background:
- Bachelor's Degree in Maritime Studies, Logistics, Supply Chain Management, Marine Engineering, or a related field.
- Certifications in Project Management (e.g., PMP, PRINCE2) or Operations Management are highly advantageous.
- Additional certifications related to vessel operations or maritime regulations (e.g., STCW, SOLAS) would be beneficial.
2. Experience Requirements:
- 8-10 years of experience in vessel operations, ideally in a role that involves significant exposure to vessel management, port operations, or cargo handling.
- Experience in outsourcing and remote operations management, ideally within the maritime or logistics sector.
- Strong experience in communicating with diverse stakeholders, including headquarters, vessel operators, ship masters, and other key maritime roles.
- Previous experience in preparing Standard Operating Procedures (SOPs), process mapping, and overseeing transaction-level operational activities.
- Project management experience, particularly related to vessel operations outsourcing or process improvements.
- Experience in mentoring and leading teams, preferably in an outsourcing context.
- Knowledge of the entire operational cycle from pre-vessel arrival to post-departure activities, including freight calculations, stowage factor calculations, and bunker requirements.
3. Key Skills:
- Project Management: Ability to manage vessel operations-related projects, including identifying areas for outsourcing, developing project plans, and ensuring timely delivery.
- Operational Knowledge: Strong understanding of maritime operations (voyage estimate preparation, bunker procurement, freight calculation, damage handling, etc.).
- Training & Development: Ability to prepare training materials and conduct training sessions for teams on vessel operations and related activities.
- Risk Management: Skilled in identifying risks or issues related to vessel operator delivery and raising these concerns with stakeholders, while offering practical solutions.
- Process Improvement: Experience in using data to assess processes, recommend improvements, and ensure safe and smooth transitions when changes are implemented.
- Stakeholder Management: Strong interpersonal and communication skills, particularly in managing interactions between technical (Digital Information Team) and operational (Vessel Operations) teams.
- Documentation & Reporting: Ability to prepare and maintain SOPs, process maps, and regular project updates for management.
- Leadership & Mentoring: Experience in building and mentoring teams, particularly in an outsourcing or operations context.
4. Technical Knowledge:
- Working knowledge of vessel operations documentation, including bills of lading, cargo manifests, and other essential documents required during loading and discharge.
- Familiarity with digital tools used in maritime logistics and vessel operations (e.g., ship management software, ERP systems, or port logistics platforms).
- Exposure to transaction-level operational processes, and ability to guide teams in handling these processes.
5. Soft Skills:
- Communication Skills: Strong verbal and written communication skills to bridge the gap between technical teams and operational stakeholders.
- Problem-Solving: Ability to proactively address potential risks in business delivery and provide quality solutions based on data-driven assessments.
- Attention to Detail: Ability to manage transaction-level operations, ensuring accuracy in calculations, documentation, and processes.
- Adaptability: Ability to handle changing priorities and effectively manage outsourcing operations remotely.
6. Other Requirements:
- Team Management: Experience in handling a team, including recruitment, training, and performance management.
- Strategic Thinking: Ability to develop long-term plans for outsourcing activities, including identifying which parts of vessel operations can be effectively outsourced.
- Willingness to Travel: Occasional travel may be required to meet with teams or stakeholders at different locations.
Required Skill Set
This profile seeks someone with a strong mix of vessel operations experience and project management capabilities, who can act as a liaison between technical and operational teams, manage outsourcing activities, and mentor a growing team.
· Effective monitoring of vessel movement
· New Voyage Preparation & Sailing instructions
· Agency appointment
· Sharing accurate information with Broker/Charterer
· Freight Calculation & Stow plan analysis
· Bunker Analysis & Bunker order
· BL Handling
· Monitor Hire payment
· Handle Load & Discharge documents
· Billing and Payment settlement
...
