- Sales:
- Meet and exceed individual and team sales targets.
- Develop and implement effective sales strategies.
- Promote products and services to customers.
- Customer Service:
- Greet and assist customers with a positive and professional attitude.
- Answer customer inquiries and provide accurate information about products, services, and policies.
- Handle customer complaints and returns efficiently and professionally.
- Product Knowledge:
- Maintain a thorough understanding of the company's product range.
- Demonstrate and showcase products to customers.
- Stay informed about new product launches and sales trends.
- Inventory Management:
- Monitor stock levels and replenish merchandise as needed.
- Ensure the store is well-organized and products are displayed effectively.
- Relationship Building:
- Establish and maintain positive relationships with customers.
- Encourage repeat business and foster customer loyalty.
- Reporting and Analysis:
- Maintain accurate records of sales and customer interactions.
- Identify areas for improvement and suggest strategies to increase sales.
- Participate in store promotions and special events.
- Collaborate with team members to achieve store goals.
- Handle cash and point-of-sale (POS) transactions accurately.