Job Description:
- Administration of Tidal Workload Automation platform & Provide support for the same
- Hands on experience in installing Tidal Agents & Master components and also in performing hotfix installations, Tidal upgrades & migration
- Experienced in driving the automation of operational and batch processes within the application development and infrastructure teams, including leading user-education programs and product demos
- Reviews and oversees the implementation of job scheduling requests to evaluate processing requirements and ensure business SLA’s are met
- Sets up monitoring for all jobs, including alerting, messaging and escalation based on application SLA’s using Tidal workload Automation
- Develops key performance metrics to analyse and report on performance and resource usage in order to manage capacity planning and drive operational improvements and cost reductions
- Perform analysis, design and implementation of batch processing workflows using Tidal Workload Automation
- Implementing job streams with complex dependencies and managing complex calendar schedules using the Tidal Workload Automation
- Responsible for overseeing the restart and rerun of all production jobs, creating and maintaining accurate documentation, including all job dependencies, and the development and maintenance of standard operation procedures
- Understands the business requirements and structures plans, processes, and procedures to address customer requests quickly and effectively within audit guidelines
- Monitor and respond to alarms, assess impact, troubleshoot and resolve by acting as a Subject Matter expertise
- Support application developers and continued tuning of the Tidal Workload Automation infrastructure
- Handling Clients concerns and providing technical solutions.
- Leading the team as and when required
Knowledge and Skills Required: -
- Bachelor Degree in IT or related discipline,
or equivalent
- Knowledge in the TIDAL technology, Tidal workload automation, Tidal enterprise scheduler
- At least 6 years of experience in IT industry with minimum of 3 years experience in TIDAL Technology
- Strong communication (oral and written) and negotiation skills.
- Ability to translate business requirements into system requirements.
- Leadership skills
- A good understanding of IT design patterns
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