service engineer.

include: Device installation & demonstration with features & Benefits to customers  Maintain installation data with required details while regularly tracking the performance of the Capital
Equipment Attending, trouble shooting and recording Customer complaints with complete diagnosis of the customer
complaint. Offering solutions to resolve complaints for IABP under warranty or outside warranty
 Generate revenue by offering AMC /CAMC to customers by tracking expiry of the warranty period. Provide Capex device leads to Sales team by identifying EOL from the installation base. Managing Demo/ Stand units for the sales team by ensuring the safety and regular maintenance of the
medical devices. Ordering and restocking materials when it is required. Participating in ongoing training to keep up to date with the latest developments in electrical engineering. Providing clear customer feedback. Leading or assisting with the support of projects. Execute clinical engineering services in a territory/ region comprised primarily of existing customers,
including installation, preventative maintenance, and corrective action maintenance in support of the
company’s products. Proactively recommend service sales strategies based on territory characteristics. Manage expenses and consignment inventory efficiently to designated budgets. Ensure all training, certifications, and licensing requirements are met. • Provide voice of customer
feedback to the sales, service, and marketing team. Perform other duties as assigned by immediate manager. Interact with internal personnel to resolve customer complaints and questions. Adhere to and ensure the adherence of Company’s Code of Ethics, all Company policies, rules, procedures,
and housekeeping standards.