senior quality engineer

2.Cutomer Complaint and Resolution

1. 1. Register the complaint in the FCM/CCR once received complaint/concern form the customer
   2. Prepare ICA and communication with Global/local team for Corrective Actions
   3. Follow up for the closure for complaint with teams and customer

3.QMS Internal Audits

1. 1. Prepare a plan for QMS Internal Audits like LPA, Process, Complaint Effectiveness
   2. Coordinate with Internal Team for Audits and adhere plan vs actual
   3. NC follow up and closure with concerned teams

4.Customer/WHSE Return Handling

1. 1. Coordinate with WHSE/Internal teams for Suspect call back and account in plant SAP
   2. Register on the Entry and out transactions
   3. Derive action plan for Segregation and disposition actions
   4. Coordinate with Finance and Internal Teams for the action and Disposition

1. 1. Escalate to stake holders, in case of non-adherence of target.
       

   2. Key Responsibilities:

       

      1.Calibration and MSA

   3. 1. Prepare monthly plan for Calibration of Instruments in the Plant
      2. Prepare a Plan for MSA according to the QMS
      3. Prepare Plan for Weighing Machine Govt Stamping
      4. Maintain and adhere the calibration/MSA/stamping of instruments according to plan
      5. Maintain Documents for the above as per QMS

   4.  

      2.Cutomer Complaint and Resolution

   5. 1. Register the complaint in the FCM/CCR once received complaint/concern form the customer
      2. Prepare ICA and communication with Global/local team for Corrective Actions
      3. Follow up for the closure for complaint with teams and customer

   6.  

      3.QMS Internal Audits

   7. 1. Prepare a plan for QMS Internal Audits like LPA, Process, Complaint Effectiveness
      2. Coordinate with Internal Team for Audits and adhere plan vs actual
      3. NC follow up and closure with concerned team4.Customer/WHSE Return Handling
   8. 1. Coordinate with WHSE/Internal teams for Suspect call back and account in plant SAP
      2. Register on the Entry and out transactions
      3. Derive action plan for Segregation and disposition actions
      4. Coordinate with Finance and Internal Teams for the action and Disposition
   9. 1. Escalate to stake holders, in case of non-adherence of target.

experience