ABOUT THE ROLE
The role entails carrying out the following key tasks:
• Work as extended AWS ITOps support team of the client and participate in standup meetings with the client.
• Learn and support client’s website hosting environment on AWS.
• Design and implement hosting solutions on different AWS environment like dev, stage and prod.
• Excellent communication skills and a good team player.
• Work in a 24x7 support environment.
• Troubleshoot, test and provide technical solutions to issues that may be reported
• Proactively monitor Jira tickets and Email alerts
• Proactive ownership and problem solving attitude - as given above.
• Must be a good communicator to ensure proper daily customer communications – accent-free, easily understandable and grammatically correct verbal and written English.
• Commitment to the work environment described above
SKILL REQUIREMENTS
• B. Tech CS/ MCA from a reputed university
• Total work experience 10-12 years
• 6-8 years’ experience as an AWS cloud administrator
• Good knowledge on AWS Service like EC2, ALB,CloudFront.
• Possess extensive hands on experience over Linux OS (Ubuntu, RHEL)
• Good knowledge on scripting to automate operational tasks (PowerShell/Bash/ Python)
• AWS Certified Solution Architect Associate & Professional
• Extensive knowledge of web services like IIS/ Apache/ Tomcat/ Nginx and SSL Configuration and Troubleshooting
• Good Knowledge on security practices of AWS like WAF, IAM for security hardening.
• Provision a solution on AWS platform using architectural design based on customer requirements
• Provide implementation guidance on AWS cloud based on best cloud practices
• Hands-on in deploying and managing applications and websites on AWS cloud
• Deep understanding in DNS services, issues and troubleshooting
• Good knowledge of CDN technology
• Basic understanding of networking (LAN/ WAN) concepts & technologies
• Good knowledge on web services (http/https) error codes
• Possess basic knowledge on SFTP
• Hands-on in monitoring tools like Nagios, PagerDuty, Kibana and Grafana
• Experience working with Jira, Zendesk and Confluence
• Working experience with Jenkins, GitHub, Terraform will be added advantage
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