sales executives.

updated on product knowledge and competitor activities.
 Maintain visual merchandising standards, participate actively in sales promotion programs,
participate and contribute in team management, training, and motivation programs.
 Coordinating with the customer care center for after-sales service.
 Maintain highest hygiene and grooming standards
Key Responsibilities:
 Achieve sales objectives through exemplary customer service and relationship building with
an outstanding highly personalized, efficient and discreet experience delivery.
To be part of a high performing team in the delivery of business results and act as an
excellent ambassador for the brand.
 Maintain consistent service standards by upholding the highest degree of courtesy and
professionalism.
 Accurately capture and manage all customer data to foster lasting relationships.
 Deliver a comprehensive customer experience by introducing diverse product categories and
services to maximize customer potential.
 Independently and proactively resolve customer issues by under promising and over
delivering while ensuring thorough follow-up on after-sales issues.
 Act as a reliable source of information for management and brand partners regarding
products and high-potential customer feedback.
 Manage inventory, restocking, record-keeping, by adhering to the operational manual and
security procedures.
 Possess an in-depth understanding of the brand and its complete product range to
effectively convey the brand’s heritage and values.
Prerequisites/Skills:
 Graduate or Diploma holder in business administration, sales, or related courses.
 Minimum 2 years of experience in retail or hospitality. High end retail experience would be
an added advantage.
 Excellent sales management, business analysis, planning, communication.
 Strong problem-solving abilities, goal-oriented, and deadline-driven.
 Detail-oriented with adaptability to new situations and procedural changes.
 Excellent communication skills (spoken and written English), strong selling ability, and
customer-oriented approach.
 Proficient in numerical ability and IT skills.