Job Summary:As the Call Center Head, you will oversee all aspects of call center operations,ensuring efficiency, effectiveness, and exceptional service delivery. You will lead,mentor, and motivate a team of supervisors and agents, manage performancemetrics, and implement strategies to enhance customer satisfaction and achievebusiness objectives.Key Responsibilities:- Lead and manage the call center team, including supervisors, team leads, andagents.- Devel
Job Summary:As the Call Center Head, you will oversee all aspects of call center operations,ensuring efficiency, effectiveness, and exceptional service delivery. You will lead,mentor, and motivate a team of supervisors and agents, manage performancemetrics, and implement strategies to enhance customer satisfaction and achievebusiness objectives.Key Responsibilities:- Lead and manage the call center team, including supervisors, team leads, andagents.- Devel
Business HeadLocation: Okhla, New Delhi.Education - MBA (preferably)/ Graduate from reputed university.Candidate profile: Senior professional with 20-25 years of work experience in healthcare/hospitals. Should have handled large operations at a pan India level. Proven leader with expertise in leading a large team across multi city operation. Deep understanding & hands on experience of driving marketing & sales. Knowledge of call centre operation. Working u
Business HeadLocation: Okhla, New Delhi.Education - MBA (preferably)/ Graduate from reputed university.Candidate profile: Senior professional with 20-25 years of work experience in healthcare/hospitals. Should have handled large operations at a pan India level. Proven leader with expertise in leading a large team across multi city operation. Deep understanding & hands on experience of driving marketing & sales. Knowledge of call centre operation. Working u