- Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, returnManage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, return
- Role ResponsibilitiesArea of Responsibility Key Elements1.Responsible for monthly /Quartly annual reportingBudgeting process (1YP and 3YP), monthly T&M (tracking &monitoring) process, LE (Latest estimate for full year)calculations, VILC (Price + Performance), Commoditiesreporting, FX exposure, WAPT reporting (Payment terms forall suppliers), E-auctions, Indirect spend, Local Function ZBB,target setting, procurement tools management, Championsinitiatives saRole ResponsibilitiesArea of Responsibility Key Elements1.Responsible for monthly /Quartly annual reportingBudgeting process (1YP and 3YP), monthly T&M (tracking &monitoring) process, LE (Latest estimate for full year)calculations, VILC (Price + Performance), Commoditiesreporting, FX exposure, WAPT reporting (Payment terms forall suppliers), E-auctions, Indirect spend, Local Function ZBB,target setting, procurement tools management, Championsinitiatives sa
