- Roles & Responsibilities:Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM ScreensRoles & Responsibilities:Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
- Key Responsibilities:Data Management & AnalysisMaintain and update databases, ensuring data integrity and accuracy.Analyze large sets of data to identify trends, patterns, and business insights.Develop dashboards and reports using tools such as Excel, SQL, or BI software (e.g., Tableau, Power BI) for various stakeholders.MIS Operations & ReportingGenerate daily, weekly, monthly, and ad hoc reports for departments such as finance, operations, sales, and manKey Responsibilities:Data Management & AnalysisMaintain and update databases, ensuring data integrity and accuracy.Analyze large sets of data to identify trends, patterns, and business insights.Develop dashboards and reports using tools such as Excel, SQL, or BI software (e.g., Tableau, Power BI) for various stakeholders.MIS Operations & ReportingGenerate daily, weekly, monthly, and ad hoc reports for departments such as finance, operations, sales, and man
