- ● Performing Anti-Money Laundering and Customer DueDiligence checks.● Requesting appropriate CDD documentation from Partners.● Undertaking independent investigations on Partners usinginternal, online and vendor tools.● Review, investigate and escalate as appropriate anyalerts/issues raised● Periodical review of KYC/AML records as to completeness,including verifying that due diligencehas been performed and risk assessments are current and upto date.● Invest● Performing Anti-Money Laundering and Customer DueDiligence checks.● Requesting appropriate CDD documentation from Partners.● Undertaking independent investigations on Partners usinginternal, online and vendor tools.● Review, investigate and escalate as appropriate anyalerts/issues raised● Periodical review of KYC/AML records as to completeness,including verifying that due diligencehas been performed and risk assessments are current and upto date.● Invest
- Respond to call and email requests related to Material Management/ Spare partsmanagement associated with consignment items used in a Telecom industry. Provide technical telephone assistance to geographically dispersed clients of IBM thatmay use a wide variety of systems applications. Requires the use of acquired problem determination skills to identify, resolve, orescalate end-user problems in a multi-processing environment of complex systemsand/or applRespond to call and email requests related to Material Management/ Spare partsmanagement associated with consignment items used in a Telecom industry. Provide technical telephone assistance to geographically dispersed clients of IBM thatmay use a wide variety of systems applications. Requires the use of acquired problem determination skills to identify, resolve, orescalate end-user problems in a multi-processing environment of complex systemsand/or appl
- Job Title: Support Services Representative Department: Professional Services REPORTING RELATIONSHIPS Position Reports To: Manager, Customer Service & Contact Center Department/Positions Supervised: NA Position Overview/Purpose: The Support Services Specialist is responsible for providing high level of customer support and troubleshooting assistance for all Sensitech products, services and solutions. This position provides effective diagnostic evalJob Title: Support Services Representative Department: Professional Services REPORTING RELATIONSHIPS Position Reports To: Manager, Customer Service & Contact Center Department/Positions Supervised: NA Position Overview/Purpose: The Support Services Specialist is responsible for providing high level of customer support and troubleshooting assistance for all Sensitech products, services and solutions. This position provides effective diagnostic eval
