- Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM ScreensManaging outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
- Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM ScreensManaging outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
- Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, returnManage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, return
- Minimum of 5 years’ experience in supply chain within similar industry, including minimum 2years prior SAP user experience.Minimum of 5 years’ experience in supply chain within similar industry, including minimum 2years prior SAP user experience.
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customer service representative jobs overview
On this page, you will find a list of our current customer service representative jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service representative positions based on specialism, location and salary to find your ideal job match.
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customer service representative jobs contract types
In customer service, various contract types are offered, including:
- customer service representative jobs - contract: contract customer service jobs see you working for a predetermined period. This is a good way to find out if you enjoy working in the role for a particular employer.
- customer service representative jobs - full-time: a full-time position as a customer service representative involves a commitment of over 40 hours per week. This can be great if you need a regular schedule.
- customer service representative jobs - part-time: part-time roles in customer service offer schedules with fewer hours than full-time positions, typically 15-30 hours per week. This type of contract is ideal for students or those with other commitments.
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about customer service representative jobs
As a customer service representative, you ensure customer satisfaction and loyalty. This role involves interacting with customers to provide information about products or services. You help resolve issues or complaints and support overall customer relationship management. The appeal of working in customer service lies in the direct impact you can make on customer experiences and facilitating positive company-customer relationships.
Would you like to know more about this job? Then check out the customer service representative job profile page.
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how much does a customer service representative make in India?
You will find more information on the customer service representative salary on the customer service representative job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service representative jobs
If you are ready to apply for a customer service representative job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service representative?
If you are interested in becoming a customer service representative, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service representative job profile.
To thrive as a customer service representative, a blend of soft and technical skills is essential. Basic computer proficiency and familiarity with customer relationship management (CRM) software are also beneficial. While formal education requirements vary, a high school diploma is often a minimum. Some employers prefer candidates with higher education or specific training in communication or customer service.
In the customer service representative job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service representative jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service representative job is available that meets your criteria, you will be informed instantly.