Hiring for International BPO company Job title: Moderation Trainer (Bengali and English Speaking)Working Location: KolkataJob Description: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are: ● Conceptualize training materials based on data and research;● Create training strategies, initiatives, and materials;● Test and review created materials;● Maintain a database of all training materials;● Instruct employee training and onboarding;● Review employee performance and learning;● Conduct training classes on policy/product;● Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues; Job Requirement:● Proficient English (at least C1 level);● Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.● Bachelor’s degree in any related field;● At least 1-year experience in training within the BPO industry;● Training and coaching skill experience is a plus;● Proficient in Microsoft Office (Outlook, Word, Excel, – PowerPoint) and Internet applications;● Ability to communicate clearly and concisely, both orally and in writing;● Knowledge of people’s learning patterns to design programs with excellent efficiency.
experience
5 ... Hiring for International BPO company Job title: Moderation Trainer (Bengali and English Speaking)Working Location: KolkataJob Description: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are: ● Conceptualize training materials based on data and research;● Create training strategies, initiatives, and materials;● Test and review created materials;● Maintain a database of all training materials;● Instruct employee training and onboarding;● Review employee performance and learning;● Conduct training classes on policy/product;● Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues; Job Requirement:● Proficient English (at least C1 level);● Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.● Bachelor’s degree in any related field;● At least 1-year experience in training within the BPO industry;● Training and coaching skill experience is a plus;● Proficient in Microsoft Office (Outlook, Word, Excel, – PowerPoint) and Internet applications;● Ability to communicate clearly and concisely, both orally and in writing;● Knowledge of people’s learning patterns to design programs with excellent efficiency.
experience
5 
