litigation data analyst.

Greetings from Randstad ,  Hiring Litigation data analyst for Chennai location . Responsibilities
•    Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams
•    Extract, transform and load data to hosted platforms via custom plugins or flat files
•    Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests
•    Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested
•    Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
•    Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.
•    Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement)
•    Attend team meetings and company town-halls