Responsibilities:• Develop and implement comprehensive diversity and inclusion strategies aligned with the organization's values and business objectives.• Collaborate with HR, leadership, and various departments to integrate diversity and inclusion initiatives into recruitment, talent development, and retention processes.• Conduct regular assessments to measure the effectiveness of diversity and inclusion programs, making data-driven recommendations for

1. Serves as initial point of contact for customers by receiving incoming requests viamultiple methods for human resource related information2. Verifies each request for completeness based on agreed SLAs, tracking anddocumenting requests and resolving requests through various communicationmethods3. Resolves customer requests by use of knowledge, FAQ database, scripts, tools,computer systems and necessary resources.4. Reviews and research and follow up

Requirements gathering for new templates & document technical detailsUnderstand the scope of the template buildingIdentify & document relevant data field values in templates and the source system of the dataUnderstand & document relevant stakeholders who will be involved in use of templateUnderstand & document any relevant notifications neededDevelop, test and deploy templates in an agile wayDevelop template in system according to the requirementsDo