Job Title- E-Commerce Operation
Job Timing - 9 to 6
Job Location- DLF Phase 5- Gurgaon
Working Day- 5 Day and Saturday WFH
Qualification- Any Graduate
Experience - Minimum 2 Years E commerce operations
Job Description:
- Developing and maintaining strong relationships with key customers and stakeholders (Distributors, E-commerce Retail Partners, Finance Partners)
- Providing guidance, support, analysis to assist distributor sales teams to ensure operational efficiency across Billing, Inventory, Sales, etc.
- Tracking Sales, Inventory, PO Billing, Payments by interacting with stakeholders and ensuring closure
- Monitoring and analyzing sales performance, and providing regular reports on sales activity and performance to respective team members.
- Collect and report inventory, sales and pricing across e-commerce sales platforms
- Collaborating with other teams and departments to ensure the delivery of high-quality products and services to customers.
- Address customer/distributor complaints through timely action as per prescribed Standard Operating Procedures (SOP)
- Timely reporting to all concerned stakeholders as per prescribed formats.
Must Haves –
At least 1 year experience with E-Commerce Operations, overall 3+ years Work ex.
Good with Microsoft Excel
