director finance.

• Lead a team of finance professionals, ensuring their performance aligns with client expectations and
company goals.
• Establish and monitor key performance indicators (KPIs) focused on service delivery, client satisfaction, and
team productivity.
• Collaborate with cross-functional teams to align operational strategies with client financial goals.
• Manage client relationships, acting as the point of contact for financial and operational inquiries.
• Drive initiatives to improve internal processes and service delivery models, ensuring the highest standards of
accounting and compliance are met.
• Train and mentor staff, ensuring continuous improvement in service performance.Qualifications:
• Bachelor’s degree in accounting, Finance, or related field; CPA/CA or equivalent is highly preferred.
• 10+ years of experience in accounting and financial management, with significant exposure to client service
delivery in a large accounting firm.
• Proven track record of leading service-oriented teams, focusing on client satisfaction and financial
operations.
• Expertise in accounting standards, financial compliance, and service efficiency.
• Strong communication, problem-solving, and leadership skills.
• Ability to manage multiple clients and operations in a fast-paced environment.
Performance Metrics:
• Achievement of service delivery KPIs, including client satisfaction and financial accuracy.
• Improvement in operational efficiency and staff productivity.
• Successful management of financial reporting and compliance requirements.
• Client retention and positive feedback on services rendered.