Job Descrption
Responsibilities
- Works closely with EDD, Data Hosting, Project Management, and Data Management teams to research and resolve escalated issues encountered within a process as well as request and perform quality control for completed tasks
- Works with others to communicate the status and completion of tasks as well as answering project specific questions regarding tasks the Analyst is actively assigned and to provide required reporting
- Works constructively and collaboratively with colleagues with constant focus on improving efficiency and quality
- Process and deliver data productions in accordance with client specifications
- Normalize data received from third-part clients
- Format and deliver all non-hosting deliveries of processed Electronic Discovery
- Process and deliver any special requests from the client that falls outside of the EDRM model
- Perform quality assurance procedures for completed tasks within data management workflows
- Submit all billable hours associated with procedures performed to time portal system
- Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
- Manage changing requirements, workload and priorities
- Complies with established processes and procedures
- Other duties as assigned
Qualifications
- High School Diploma required
- Bachelor’s degree or equivalent work experience desired
- Demonstrated enthusiasm and capacity to develop and articulate complex solutions that combine technology and services
- Excellent communication skills
- Ability to grasp and explain advanced technological and business concepts
- Programming, scripting, and regular expression experience a plus
- Advanced abilities within Microsoft Excel required
- Relativity experience a plus
- SQL proficiency a plus
- Requires technical knowledge of at least one common Litigation Support tool, including, but not limited to: Concordance (preferred); Ipro; LAW; Summation
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