What your main responsibilities are
Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise
Responsibilities:
Commercial:
· Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
· Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
· Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
· Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
Stakeholder management:
· Manage, develop and sustain effective working relations with stakeholders; understands the roles of other functions and builds an effective network of contacts across key departments
· Ability to work interactively with sales teams and regional pricing teams across time zones for delegation, feedback and process approvals
· Take ownership and accountability for end-to-end deal execution; coordinate/ partner with cross-functional teams globally and ensure timely delivery of high quality outputs
· Customer focused, ability to network & influence, and driven to achieve high quality results
· Excellent communication skills, able to communicate with people across all levels including senior management/ leadership
· Ability to work under pressure, prioritize & meet coinciding timelines for multiple business critical deliverables
Process transformation:
· Identify process gaps and develop them into improvement opportunities; transform various business processes to enhance efficiency, productivity & customer experience
· Develop efficient processes & systems while ensuring internal controls & compliance
· Good to have understanding on six sigma / quality driven framework and relevant tools
Analytical solutions:
· Translate business needs into functional requirements, develop use cases/ user stories
· Good to have understanding on agile framework, solution architectures, databases, PL/ SQL, Teradata and advanced Excel
· Identify relevant KPIs / metrics for business performance and develop dashboard/ reports
Project management:
· Excellent project management, multi-tasking and organizational skills
· Monitoring progress of key deliverables and milestones, ensure quick turnaround and meeting timelines
· Good to have understanding on PMP framework, preparing Gantt charts & detailed project plans
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