PSI (Product & Service Information)
- Assistance with general and technical questions related to any product or service including diagnostic support for certified repair locations
- Intermediate (familiar to proficient) understanding of products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc)
- Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users.
- Understanding of Logistical concepts.
- Understanding and ability to expand on knowledge of Engine Familiarization.
- Interpret schematic/blue prints/wiring diagrams.
- Good communication skills