Job Description: - Process Coordinator
§ Downloading of Bank Statements from Bank Website (as when and required).
§ Reconciling whether all the feeds have been received to SAP or not.
§ Daily Cash Application as per the remittances received.
§ Working on research and on account items.
§ Maintaining and clearing the Suspense account.
§ Updating comments for open items in Blackline (related to customer accounts).
§ Small balance write offs.
§ Processing refund requests for Double/Over/Incorrect payments from customers.
§ Flexible with work content and timings.
§ Periodic updates of SOP.
§ Working closely with AP/GL and Onshore Team to resolve the customer queries.
§ Understanding of upstream and downstream processes and impact.
§ Knowledge on month end activities and to be proactive in highlighting any issues.
§ Mentoring team members and resolving their queries.
§ Co-ordinating with upstream and downstream processes in case of any issues.
§ Meet Daily productivity and quality.
§ Adhere to compliance and controls.
§ Initiates process improvement ideas.
REQUIREMENTS:
Minimum Requirements
·Bachelor’s degree in accounting/finance or accounting professional equivalent.
·Minimum 2 years to 3 years’ experience in Cash Application.
·SAP knowledge
·Knowledge of Microsoft Excel and email programs.
·Good communication skills in English are a must.
Capabilities and Skills
·Learning Agility.
·Good written and oral communication.
·Collaborative spiri