what is a program manager?
As a program manager, you are responsible for operations in a company and progress towards its goals. Unlike working on a specific project, you oversee all activities to ensure they run smoothly. You manage complex operations and ensure all interconnected parts work together to keep the business growing.
The program manager role involves laying out the strategy for the organisational goals and managing the resources and people in the company. Hence, your job is to review production, come up with projects, and constantly develop new objectives to keep the business profitable.
Since you focus on the company's vision, you ensure all projects and activities contribute towards business success. You draw roadmaps with schedules and budgets and anticipate possible problems or complications. You collaborate with various teams within the organisation to ensure their projects are successful. For instance, you avail the necessary resources to product and project managers to speed the development of projects. With your bird's-eye view of all aspects of the company, you can provide strategic guidance.
As a program manager, you work for large organisations in a fast-paced industry dealing with interconnected projects. You have various statistical tools and techniques at your disposal to assist with analysis and developing organisational goals.
find your jobaverage salary of a program manager
Program managers occupy a senior position overseeing related projects in a company. Hence, the earnings reflect the complexity of the tasks. According to Payscale, program managers in India working in IT take home an average salary of ₹2,238,779 per year. At an entry-level position, you have minimal experience and are likely to earn an average salary of ₹930,000 annually. Top-level program managers take home over ₹4 million yearly.
The earnings for program managers vary based on the area of specialisation. For instance, a government program manager in India earns a median salary of ₹585,549 per year, according to Payscale. The diversity of the roles in different sectors impacts the earnings significantly. When you have complex responsibilities, you take home a higher salary.
factors that affect the salary of a program manager
Your experience and qualifications are the main determinants of your salary. Having some years of experience under your belt boosts your earnings significantly. The company you work for also affects your salary. Working in the public sector pays less compared to private sector jobs. Non-profit organisations (NPOs) may also have lucrative compensation packages for program managers.
types of program managers
As a program manager, you can focus on serving internal and external teams or concentrate on the company's infrastructure and products.
- internal program manager: your focus is on initiatives that improve the performance of the company's teams. For instance, you create programs that enhance productivity and performance, like introducing information technology resources.
- external program manager: you concentrate on projects that serve third-party partners and customers. Your job is to ensure business decisions don't have a negative impact on your clients. You also negotiate contracts and improve corporate social responsibility.
- products and services program managers: as a program manager, you are involved in product planning and coordinate product delivery as per the schedule. You also identify bottlenecks and develop ways to improve efficiency.
working as a program manager
A program manager role allows you to supervise and coordinate various projects simultaneously. You also improve the efficiency and performance of different teams by providing the necessary resources.
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program manager job description
Some of the daily tasks of a program manager include:
- planning and designing the program: your role involves developing a company's program and identifying the projects and activities involved. You also proactively monitor and manage the program throughout its life cycle. That means you identify issues and initiate corrective action to resolve problems.
- program governance: as a program manager, you define program controls, including processes, procedures and reporting involved in program governance. When creating the governance framework, ensuring it provides sufficient oversight to the management is crucial. Governance is the primary role of a program manager since it ensures the complexities of the projects don't derail the program and lead to losses.
- program leadership: as a leader, you motivate and inspire various teams within an organisation. Your leadership role includes planning sessions, guiding project managers, communicating with multiple teams, and reviewing and approving project plans. Since you are the point person for program initiatives, you also liaise with the company's stakeholders.
- managing budgets and expenses: financial costs are significant when overseeing multiple projects simultaneously. You create or approve budgets for various projects and monitor expenses. You also work with senior finance officers to ensure the program is on track. Sometimes, you conduct cost analyses and manage risk to avoid losses.
- program execution: when you have a program plan, you execute it to achieve the company goals and meet the long-term strategy. The execution phase involves creating a roadmap for various phases of the program. You oversee procurement, training, and risk management for all projects and track their performance compared to the overall program objectives.
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work environment
As a program manager, your work is office-based, remote, home-based or hybrid. You spend many hours planning meetings and communicating with various stakeholders. You also liaise with project managers and monitor the progress of projects. While you spend most of the day indoors, your office is well-ventilated with good lighting and furnished with all the essentials required for a senior-level manager. If you are a program manager for a company that deals in products, you visit the manufacturing section and other departments to ensure they are on track with the company's goals. As a top-level manager, you dress professionally at all times.
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who are your colleagues?
Depending on your department, you are likely to interact with professionals in various fields. As a program manager, you work in close proximity to project managers, project coordinators and operations managers. Since you oversee the projects, you liaise with project teams to ensure the work meets the set targets and deadlines. You also work with data analysts and finance analysts to measure the performance of projects. Other professionals you are likely to interact with include procurement managers and IT directors.
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work schedule
You typically work a full-time schedule with a regular office routine of 9 am to 5 pm. Most times, your work takes up to 40 hours a week, but sometimes you attend meetings outside office hours or meet with clients for dinner or lunch. Part-time positions for program managers are rare, but you can work on short-term contracts to complete a specific program. Your role also involves a lot of travelling to meet with clients or negotiate contracts.
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job outlook
Program management is a promising career with exciting opportunities for career growth. You mainly work in large companies with complex operations to ensure the projects run smoothly. As a program manager, you can work in the public sector and manage government programs or the private sector, where you handle multiple projects that improve product development. Some program managers also work in NPOs. You can improve your skills and become the director of program management or chief operations officer (COO).
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advantages of finding a program manager job through randstad
Finding your program manager job through Randstad provides important advantages such as:
- a wide variety of training and development opportunities
- an experienced contact person to provide help if needed
- a range of opportunities in your area
- get paid on a monthly basis
- temporary and permanent contracts
Want a permanent contract? A temporary job as a program manager is often a stepping stone to an attractive permanent job. Every year, thousands of people earn a permanent contract with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too!
education and skills
To work as a program manager in India, you require educational qualifications. The preferred academic track depends on the area of specialisation and the employer. However, a background in business administration, computer science or marketing is a great start. Having postgraduate qualifications in the relevant domains boosts your employment prospects.
You also require extensive experience in your area of expertise. Start in an entry-level position and progress to higher managerial levels. Most employers require five years of experience, which you can gain through internships and junior-level positions. You should also consider enrolling for certifications to boost your skills, like obtaining a PG Management Professional or Associate in Project Management (APM) certificate from the Global Association for Quality Management (GAQM).
program manager skills and competencies
Some of the soft skills of a program manager include:
- resource management skills: as a program manager, you need exceptional skills in allocating and identifying resources to ensure projects work as planned. That means you should have contingency plans that address risks and costs. For instance, you need backup plans if a contract falls through or the materials prices increase at the beginning of a project.
- negotiation skills: programs involve various moving parts, and you negotiate contracts with suppliers and work with project managers. As a program manager, negotiation skills help you sell ideas and influence others to work towards your goals.
- analytical skills: you need analytical skills to collect and integrate data from various programs into your decision-making. Analytical skills also help you identify issues in the projects and find solutions.
- leadership skills: as a program manager, you need leadership and project management skills to turn project plans into realities. You can identify people's strengths and weaknesses and assign tasks appropriately with leadership skills. You also motivate and inspire team members throughout the programs.
FAQs about working as a program manager
Here, you will find the answers to the most frequently asked questions about the profession of a program manager.
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what is the responsibility of a program manager?
As a program manager, you plan and design programs that guide the execution of various projects in a company. You proactively monitor the progress of the projects and resolve issues that slow them down.
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what is the pay scale of program managers in India?
Program managers have an average salary of ₹2,238,779 per year. The salary fluctuates based on your experience and qualifications. Senior program managers in India take home over ₹4 million per year.
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what is the difference between a project manager and a program manager?
A program manager oversees multiple connected projects in the company. The role involves supporting larger company initiatives by ensuring the ongoing projects meet the organisation’s objectives. A project manager focuses on one specific project. They analyse the deliverables and ensure the project is completed on time.
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is program manager a good career?
The demand for program managers in India is high, making it a promising career. With the experience you gain from managing multiple projects, you have exciting opportunities for growth.
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what rank is a program manager?
As a program manager, you are a senior-level leader in a business. That’s why you ensure the company’s goals are met by proactively supervising multiple projects.
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how do I apply for a program manager vacancy?
Applying for a program manager job is easy: create a Randstad profile and search our job offers for vacancies in your area. Then simply send us your CV and cover letter. Need help with your application? Check out all our job search tips here!