what is a delivery executive?
As a delivery executive, you are responsible for delivering packages, documents, and various other items to their destinations. You typically work within a designated area. You play a crucial role in ensuring that packages and other items are delivered to the intended recipient on time. Your employer will most often be delivery companies, couriers, or e-commerce stores.
Your role involves picking up packages from depots and other locations where packages are prepared for delivery. You then deliver the package to the recipient in a timely manner, taking care not to damage the package in the process. Depending on the specifics of your job, you may be expected to drive as part of your duties.
You use good communication skills together with solid interpersonal skills to interact with customers in a friendly yet professional manner. Good time management and organisational ability are also important in this line of work. Failure to keep on top of your schedule can result in missed delivery windows and a bad reputation for your employer. A degree of physical fitness is required, also. Some packages may be heavy, and a good deal of your role involves being on your feet.
Does working as a delivery executive sound like something that would appeal to your personable nature and desire to be out and about during your day? If so, read on to find out what qualifications and skills are needed to succeed in this career.
see delivery executive jobsaverage salary of a delivery executive
According to Talent, the average salary of a delivery executive in India is approximately ₹192,000 per year. This average falls on the lower end of the overall pay scale for delivery executives, which starts at around ₹165,000 for entry-level positions. At the other end of the scale, the most experienced and senior delivery executives can earn as much as ₹364,500 per year. There are many factors that can impact how much you earn, however.
factors that affect delivery executive's pay
One of the biggest factors in determining your potential pay as a delivery executive is experience. If you have been in this profession for many years, you are likely to be able to command a higher salary than if you are just starting out. Education is less important for this line of work, and additional qualifications are unlikely to make a difference to your salary.
Another factor that can affect your salary includes the location of your employer and the region you work in. Companies serving densely-packed urban areas tend to pay higher salaries than those serving rural areas. Beyond that, the specifics of your job also play a role. For example, delivery executives who use their own vehicles may be paid more than those who use a company vehicle.
types of delivery executive
While the basic role remains unchanged, it is possible to find work in this profession in specific niches. There are different types of delivery, and the company you work for may specialise in one or more of these types. Here are some of the most common types of delivery executives:
- package delivery executive: likely the most commonly known type of delivery executive. Package delivery executives handle the delivery of standard packages, documents, and other items destined for a location in the delivery executive's area.
- courier delivery executive: this type of delivery executive is responsible for the delivery of sensitive and important documents or packages. Senders often pay more to ensure the safety of their packages.
- food delivery executive: as the name suggests, a food delivery executive is responsible for delivering food. In many cases, the food will be travelling from a restaurant to a customer and needs to be promptly delivered so that it arrives fresh.
- furniture delivery executive: this type of delivery executive is responsible for delivering furniture and other large items to customers.
- online delivery executive: online delivery executives are responsible for delivering packages that have been ordered through e-commerce websites.
working as a delivery executive
Are you wondering what a delivery executive does daily? Read on to find out a delivery executive's work routine and duties.
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duties and responsibilities
The specific duties of a delivery executive include:
- collect packages: before you can deliver a package, you first collect it from the depot, warehouse, or sorting office where it is being held.
- sort and load packages: for many delivery executive roles, part of the job involves loading packages into the vehicle they will be delivered in. This is not merely a physical exercise; you use your organisational abilities to load packages, taking your delivery schedule into account. For example, you load your first deliveries last so that they are easy to get.
- delivering packages: the core aspect of your role as a delivery executive is the delivery of documents and packages to the intended recipient. You are expected to deliver packages in a timely manner and without causing damage to the package or losing it.
- organisation and timekeeping: you are responsible for ensuring your packages are organised in such a way that they remain undamaged in transit. You are also responsible for ensuring that you remain on schedule when carrying out deliveries.
- record keeping: a substantial part of modern delivery services is meticulous record-keeping. Much of this is done on electronic devices these days. You ensure that every significant event in a package's journey is recorded, from the moment you collect it to the moment you deliver it.
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work environment
Your work environment as a delivery executive can be varied but will mostly be spent on the move in a delivery vehicle. Despite this, there are common elements that you can expect regardless of the specifics of your job. For example, all delivery executive roles are physically demanding to some extent. Delivery of heavy packages or large items like furniture is the most demanding, but even small packages require you to be on your feet a lot carrying things.
In many cases, your role will see you carrying out your deliveries alone. You have plenty of interaction with colleagues when picking packages up, however. You also interact with customers on a regular basis when delivering the packages. You are likely to work in all weathers. Deliveries do not stop if it's raining or excessively hot.
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who are your colleagues?
While you have many colleagues in this role, the colleagues you see on a regular basis and interact with are limited. For example, you see the employees who work at the warehouses and sorting offices where you collect the packages. Beyond that, you mostly work on your own. If you work as a delivery executive handling large items—such as furniture or large appliances—you likely work with one or more other delivery executives to ensure the large and heavy items can be safely lifted.
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work schedule
The work schedule for a delivery executive is varied. Many delivery companies offer weekend deliveries, and some even offer same-day deliveries. Fulfilling these obligations sometimes necessitates unsociable hours beyond the standard 48-hour workweek. Delivery routes can also start early. Fitting all the deliveries into a single business day often means getting the first delivery to its recipient by the start of business hours at 9:30 am. In order to do this, you arrive at the collection point to pick up packages and organise your vehicle much earlier.
Both part-time and shift work are available in this line of work. In some cases, delivery executives can be on-call, meaning they agree to be available on short notice if there is a sudden need.
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job outlook
The job outlook for delivery executives in India is mostly positive. This is partially due to the growth of e-commerce and home delivery services. As a result, the demand for delivery executives is expected to increase as more and more people order products and services online. The growth of the Indian economy is also a driving force behind the demand for delivery executives. More people moving to cities means more reliance on home delivery services for a variety of products and services.
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advantages of finding a delivery executive job through randstad
Finding your delivery executive job through Randstad provides important advantages such as:
- a wide variety of training and development opportunities
- an experienced contact person to provide help if needed
- a range of opportunities in your area
- get paid weekly or monthly, depending on the job
- temporary and permanent contracts
Want a permanent contract? A temporary job as a delivery executive is often a stepping stone to an attractive permanent job. Every year, thousands of people earn a permanent contract with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too!
education and skills
Some of the academic qualifications for delivery executives include:
- Class 12th Certificate: qualifications are not mandated when seeking employment as a delivery executive. That being said, most employers will look for at least a higher secondary education.
- driver's license: in the vast majority of cases, your role as a delivery executive involves driving a delivery vehicle. This means a valid driving license is required.
skills and competencies
Some of the qualities of a delivery executive include:
- physical fitness: while some delivery executive roles are more physically demanding than others, almost all involve being on your feet and carrying things around.
- time management: delivery executives often work alone. You use your time management skills to ensure you don't fall behind with your deliveries.
- communication and interpersonal skills: you deal with customers on a regular basis, and not all of them are pleasant to interact with. You use your communication and interpersonal skills to ensure smooth interactions with customers.
FAQs about working as a delivery executive
Here are some common questions about working as a delivery executive:
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what does a delivery executive do?
Delivery executives transport packages, documents, and other items from a central location to a delivery destination. This destination may be a residential customer or a business.
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are delivery jobs tough?
Being a delivery executive is a physically demanding role, especially when delivering large and heavy objects. That being said, it should not pose a problem for anyone in good shape, and the job may even help get into or stay in good shape.
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how much do delivery executives earn in India?
Delivery executives in India earn in the region of ₹165,000 to ₹364,000 per year, with the average salary being around ₹192,000.
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is a delivery job a good career?
How good a delivery executive job is will depend on the person. However, demand for this profession in India is rising, and there is the potential to move into more senior roles.
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how do I apply for a delivery executive vacancy?
Applying for a delivery executive job is easy: create a Randstad profile and search our job offers for vacancies in your area. Then simply send us your CV and cover letter. Need help with your application? Check out all our job search tips here!
